Privacy Policy

Introduction

VIP MatrimonialToday ("we", "us", or "our"), operated under matrimonialtoday.com, is India's most exclusive matrimonial service designed for VIPs, High Net-Worth Individuals (HNIs), business families, and NRI professionals worldwide. We understand that the nature of matrimonial services requires you to share sensitive personal information — and we treat this responsibility with the utmost seriousness.

This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website, register on our platform, or interact with our Relationship Manager team. By using our services, you agree to the practices described in this Policy.

Information We Collect

We collect only the information necessary to provide you with our curated matchmaking service. This includes:

We may also collect technical data such as your IP address, browser type, device information, and usage patterns when you visit our website. This data is collected automatically and is used for security and service improvement purposes only.

• Information you provide voluntarily through our registration forms
• Details shared during consultations with your Relationship Manager
• Profile information including photographs shared for matchmaking purposes
• Communication records including WhatsApp messages, calls, and emails with our team
• Technical browsing data collected automatically via cookies and analytics tools

How We Use Your Information

Your information is used solely for the purpose of delivering our exclusive matrimonial matchmaking service. We do not monetise your data through advertising or third-party marketing.

• To identify, curate, and present suitable matrimonial matches based on your specified preferences
• To enable your dedicated Relationship Manager to contact you and manage your profile journey
• To verify the authenticity and background of profiles within our network
• To communicate service-related information, match introductions, and updates via phone, WhatsApp, or email
• To improve our website functionality, security, and overall service quality
• To comply with legal obligations under applicable Indian laws
• To send important notices regarding changes to our services or policies

We will never use your personal information for unsolicited marketing, sale to third parties for commercial gain, or any purpose inconsistent with the matrimonial service you have registered for.

Data Sharing & Disclosure

The confidentiality of your personal information is paramount. We operate on a strict consent-based disclosure model:

We may share limited information in the following circumstances:

• With your explicit consent only: Your profile details are shared with potential matches only after you have reviewed their profile and given individual approval
• Service providers: Trusted third-party technology providers who assist us in operating our platform, under strict confidentiality agreements
• Legal requirements: When required by law, court order, or lawful government authority in India
• Safety concerns: Where disclosure is necessary to protect the safety of our members or the public
• Business continuity: In the event of a merger, acquisition, or sale of assets, your data remains protected under the same privacy standards

We do not sell, rent, trade, or lease your personal information to any third party under any circumstances.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Our security practices include:

• Encrypted storage of all personal data on secure servers
• Restricted access — only authorised team members with a direct service relationship can view your profile
• Regular security audits and vulnerability assessments of our digital infrastructure
• Strict internal confidentiality protocols — all staff sign non-disclosure agreements
• Secure communication channels for sensitive exchanges with your Relationship Manager

While we take every reasonable precaution, no digital system is entirely immune to risk. We encourage you to exercise discretion in what you share and to contact us immediately if you suspect any unauthorised use of your information.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience and understand how our platform is used. Cookies are small text files stored on your device.

• Essential cookies: Required for the website to function correctly — these cannot be disabled
• Analytics cookies: Help us understand visitor behaviour so we can improve our service (e.g. Google Analytics)
• Preference cookies: Remember your settings and form inputs for a smoother experience

You may manage or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our registration forms and other interactive features. We do not use advertising or tracking cookies for third-party marketing purposes.

Your Rights

As a registered member or user of our platform, you have the following rights over your personal information:

• Right to Access: Request a copy of the personal information we hold about you
• Right to Correction: Ask us to correct any inaccurate or incomplete information in your profile
• Right to Deletion: Request deletion of your profile and associated personal data from our systems at any time
• Right to Withdrawal: Withdraw your consent for matchmaking services and data processing at any point
• Right to Portability: Request your data in a structured, commonly used format
• Right to Object: Object to specific processing activities where we rely on legitimate interest

To exercise any of these rights, please contact your Relationship Manager directly or write to us at admin@matrimonialtoday.com. We will respond to all legitimate requests within 30 days.

Children's Privacy

Our services are intended exclusively for adults aged 18 years and above. We do not knowingly collect personal information from anyone under the age of 18. Our registration forms require confirmation of minimum age eligibility.

If we become aware that personal information has been collected from a minor without parental consent, we will take immediate steps to delete such information from our systems. If you believe a minor has registered on our platform, please contact us immediately at admin@matrimonialtoday.com.

Third-Party Links

Our website may contain links to third-party websites including our social media channels (Facebook, Instagram, YouTube), WhatsApp, and our main site matrimonialtoday.com. These external platforms have their own privacy policies, which we encourage you to review.

We are not responsible for the privacy practices, content, or security of third-party websites. Clicking on an external link means you are leaving our platform and are subject to the privacy practices of that third-party site.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. When we make significant changes, we will:

• Update the "Last Updated" date at the top of this page
• Notify active registered members via WhatsApp or email
• Post a notice on our website home page for a reasonable period

Your continued use of our services after any update constitutes acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed of how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please reach out to us through any of the following channels. Our team responds within 24 hours on working days.